Customer Service

We are here to help — before and after your purchase.

Contact

E-mail: support@vmfamily.nl (response within 1 business day)
Phone: +31 6 81151516 (Mon–Fri)
Or use our contact form.

Our promises

  • Free shipping on every order
  • Delivery in 1–2 business days in the Netherlands
  • 30-day free returns with a prepaid label — see how to request a return
  • Legal warranty on all products

Useful pages

Shipping & delivery times · Request a return · Track your order · Privacy · Terms