As soon as your order ships, you receive a shipping confirmation by e-mail with a track & trace link. Click the link to follow your package from our warehouse to your door.
No e-mail received?
- Check your spam or promotions folder.
- Orders placed on business days usually ship the same or next business day — the tracking e-mail follows as soon as the carrier scans your package.
- Still nothing after 2 business days? E-mail us at support@vmfamily.nl with your order number and we will look it up right away.
Delivery times
Netherlands 1 business day · Belgium & Germany 1–2 · France 2 · UK & Spain 2–3 · Switzerland 3. See our Shipping Policy for details.